diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 7199721253
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email. This streamlined process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal is available. Click on "send OTP" and wait for the desired time, after which you can seek assistance from the app's support system through live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If the number has changed, send your KYC details to the customer support system via email to initiate the account transfer process. This will help resolve the issue and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
Uninstall the current app from your device, then download the latest version. This will allow you to log in and access the newly updated app with ease. Once installed, you can start playing without any issues.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available options. Withdrawals are only allowed for money earned from gaming, and the bonus amount cannot be withdrawn. This means users can only transfer funds they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request fails, don't worry - the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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